This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. I'm really hopeful you are finished with all your current projects and don't need to go through this process.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. But there are no guarantees there won't still be issues with projects that old. This is the most likely way to get your 12.5 projects to 16 in a usable manner. Then install 16.2.7 and let it upgrade your database(s) again. Then install 15, and let it upgrade your database(s) again. After making sure you have your current database(s) backed up, install Resolve 14. If you have current projects you expect or need to work with after the upgrade, I'd suggest you multistep the upgrade. In that case, I'd recommend you install 16.2.6 until you can update your GPU. Hopefully you are not in the middle of any projects, and your plan is to start fresh with a new Studio version. I would not expect 12.5.x projects to open well, if at all, in 16 or 17. drp files for any important projects (which you should already be doing). If you are happy with the way 12.5.5 is working, that could be an option.īut so much has been added and improved since then, I'd think you'd want to move to a newer version.įor sure do as Peter suggests and BACKUP your current Resolve database(s). You should be able to install Studio 12.5.6 over your free 12.5.5 version, if you really wanted to do that. The last version of Resolve that properly supports that GPU is 16.2.6. You really don't want to use your GPU in OpenCL mode. So in that case, we'd recommend backing up the free database, and then restoring that in the Studio version. If you had the free App Store version installed, and you installed the Studio App Store version, it would NOT see the project data of the free version. If you are on Windows, you can only install a newer version, else you'll need to uninstall the current version first.Īll of the above assumes we are not talking about the Mac App Store version, which has uniquely located user project and config data. To summarize, if you are on Mac or Linux, you can install any version over any version at any time. If you had free 16.2.2 installed, and a 16.2.3 Studio version was available, you could install that on top of the free 16.2.2 without uninstalling the free 16.2.2 first. Resolve 16, all your project data and config data will remain intact.įor Windows, you can't install the same or an older version without uninstall the current version first, i.e, if you have free 16.2.2 installed, and you want to install Studio 16.2.2, you'd need to uninstall the free 16.2.2 first. You can only have one version of Resolve installed at a time, and the free and Studio versions are separate versions.įor Mac and Linux, you can install Studio over the free version.
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